My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Is there an upper limit for the number of files allowed in every JetDrive Go Backup folder? Why aren’t some of my videos played smoothly? What Apple devices are JetDrive Go compatible with? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started