Why can’t my MacBook recognize the JetDrive Lite after waking up from the sleep mode? Category : Setup / Operation Macbook will cancel permissions to reload external devices if you stay at the login screen for too long,and thus the JDL can’t remount successfully upon wake-up. We would suggest you input the password shortly after opening up the lid. Is the answer helpful? Related I have installed the JetDrive Toolbox. How come my JetDrive Lite / JetDrive Go is still not recognized by the Mac? I can’t copy or save any data on the JetDrive Lite. How do I solve this problem? Can I purchase the JetDrive Lite for my MacBook, which is not listed in the compatibility table? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started