Why can't I download files to the micro SD card on my android smart phone (Android 4.4.X) using the WI FI SD APP? Category : Setup / Operation In Android version 4.4 or later, the Third-Party software has no permission to access files in external micro SD cards. Please change the storage path to the phone's internal space. Is the answer helpful? Related Why is the actual storage capacity of the product slightly less than the volume specified on the product's package? How come I can't download photos to my iOS device's camera roll via the StoreJet Cloud, Wi-Fi SD and DrivePro app? Why can't I find any of my videos in the Wi-Fi SD app? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started