What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why do I see different layouts when I log into the same NAS web UI on two different computers or laptops? Can I access the StoreJet Cloud via Windows Explorer or Mac Finder? What is the maximum number of concurrent connections to the StoreJet Cloud? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started